E-MAIL SETUP & HELP

How can I change where spam goes?

All accounts hosted here at SATEXAS include Spam filtering, which is 'enabled' by default.

If you would like to change the folder for which spam is placed, you can do so inside webmail:

  1. WebMail
  2. Go to 'Settings' --> 'Filters' --> 'Spam Directory' and change the mailbox from 'Junk' (Caught-Spam) to another folder of choice.

Side Note: In some places in our system, the "Junk" folder and the "Caught-Spam" folder have the same name and are used inversely. This is generally only seen on a few mobile devices or in the Filter section of WebMail. Please do not be alarmed, "Junk"="Caught-Spam".