All accounts hosted here at SATEXAS include Spam filtering, which is 'enabled' by default.

If you are using WebMail (mail via the browser), you will find a folder called 'Caught-Spam', which contains all of your spam, which is automatically trimmed to a 7-day retention.

If you are viewing your mail on a Tablet or Phone (both which typically use IMAP), or a PC setup with IMAP (instead of POP3), you will automatically see your "Caught-Spam" folder.

If you would like to adjust your general spam settings, or even 'turn it off', you can do so in our Spam Control center, located here:

1. Spam Control Center

If you would like to change the folder for which spam is placed, you can do so inside webmail:

1. WebMail
2. Go to 'Settings' --> 'Filters' --> 'Spam Directory' and change the mailbox from 'Junk' (Caught-Spam) to another folder of choice.

Side Note: In some places in our system, the "Junk" folder and the "Caught-Spam" folder have the same name and are used inversely. This is generally only seen on a few mobile devices or in the Filter section of WebMail. Please do not be alarmed, "Junk"="Caught-Spam".